Author Topic: New board : Complaints  (Read 547 times)

May 28, 2015, 10:07:24 AM
Read 547 times

Stev0

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New board for all your complaining needs. If serious enough will be forwarded to SSA or Dealer principals.
ex Prodrive Xt, X, XT, WRX STI, Outback 3.0R

June 11, 2015, 11:02:48 AM
Reply #1

Dene

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Hi Steve

I think this is a good idea as long as it is used for legitimate complaints and concerns. Also I believe forwarding relevant complaints to SSA or dealership in question will help to improve customer service and keep the brand image high.

June 11, 2015, 11:06:11 AM
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Toffie

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Hi Steve

I think this is a good idea as long as it is used for legitimate complaints and concerns. Also I believe forwarding relevant complaints to SSA or dealership in question will help to improve customer service and keep the brand image high.

I agree - best practise would be to give the complainer the floor with an opening post, then locking the fred until feedback has been received from the dealer/service provider.


June 11, 2015, 12:35:12 PM
Reply #3

bushtech

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How about we start with Radiators  >:(
05 XT AT Pretty much standard